Privacy policy
Last updated 10 November 2026
Who we are
Ordo is run by its founders in London, ahead of incorporation as a UK company. We are the controller of the personal data described here. Contact us at hello@ordo.space. We will update this policy with our company details once Ordo is incorporated.
What we collect
When you request access we collect your name, work email and role. If you choose to answer the optional questions, we also collect the boroughs you work in, the kinds of application you handle, how many you make a year, which documents and delays matter most to you, your typical report spend, any notes you add, and whether you agree to be contacted about research.
Why we use it
- To reply to your access request and give you access. Our lawful basis is legitimate interests.
- To decide who gets access first and what to build next, using your optional answers. Our lawful basis is legitimate interests.
- To contact you about a research call or the pilot, only if you ticked that box. Our lawful basis is your consent, which you can withdraw at any time.
We don't sell your data or use it for advertising.
Who processes it for us
Form submissions are handled by Formspree, which may store data in the United States under standard contractual clauses. The website is hosted by Cloudflare. Email sent to hello@ordo.space is forwarded by Cloudflare to a mailbox provided by Google.
How long we keep it
We keep access requests for up to 24 months after our last contact with you, then delete them. You can ask us to delete your data sooner.
Your rights
You can ask to see, correct or delete your data, object to how we use it, or withdraw consent, by emailing hello@ordo.space. If you're unhappy with how we handle your data you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
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